Alarm.Com MyQ User Manual

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Total Connect 2.0 Online Help Guide – 8 – Setting up event notifications This is where you choose which events will be reported to a particular user

Total Connect 2.0 Online Help Guide – 9 – Example 2 – Sensor Open Event Notification In the example below; a Sensor Open condition (Flood) was chosen

Total Connect 2.0 Online Help Guide – 10 – Example 3 – No Disarm Event Notification In the example below; a No Disarm event was chosen to notify the

Total Connect 2.0 Online Help Guide – 11 – Example 4 – Video Triggered Event Notification In the example below; a video camera will detect motion whe

Total Connect 2.0 Online Help Guide – 12 – Example 5 – Scheduled Event Notification In the example below; when the High Value Tool Room is opened dur

Total Connect 2.0 Online Help Guide – 13 – 6. Enter a Name for the schedule (such as HV Tool Room). Then set the schedule parameters and click Save

Total Connect 2.0 Online Help Guide – 14 – Adding users Adding users is easy, just follow these steps. 1. At the Users module, click Add User. 2.

Total Connect 2.0 Online Help Guide – 15 – Editing users User Rights Administrator Admin rights grant the ability to add and contro

Total Connect 2.0 Online Help Guide – 16 – Enable User Code Management Only the Master User that is assigned to the control panel can synchronize us

Total Connect 2.0 Online Help Guide – 17 – Creating an event notification group and adding members This is where you configure which notifications ar

Contents Before you start ... 1 Tota

Total Connect 2.0 Online Help Guide – 18 – Locations module This is where you can edit information on a particular location. Editing the loca

Total Connect 2.0 Online Help Guide – 19 – Configure information services This feature allows you to add weather information to the Total Connect inf

Total Connect 2.0 Online Help Guide – 20 – Automation module This module is for those security systems that support Z-Wave automation devices. Secur

Total Connect 2.0 Online Help Guide – 21 – Thermostat scheduling 1. Click the clock icon to open the thermostat scheduling. 2. The scheduling wind

Total Connect 2.0 Online Help Guide – 22 – Creating an automation scene Here we will use the Automation module to create a simple scene to control yo

Total Connect 2.0 Online Help Guide – 23 – Automation helpful hints There are many configuration options in the Automation module, some can be config

Total Connect 2.0 Online Help Guide – 24 – Video module Total Connect lets you monitor up to six cameras, providing thumbnail images for each one (Th

Total Connect 2.0 Online Help Guide – 25 – Viewer windows Working from the thumbnails you can open one or more viewer windows by double clicking the

Total Connect 2.0 Online Help Guide – 26 – Pan/Tilt Camera, expanded to full screen The tool buttons displayed are based on the camera features. •

Total Connect 2.0 Online Help Guide – 27 – Tool buttons Button Function How the camera's "Home" position is determined. • If no vi

Total Connect 2.0 Online Help Guide – 1 – Before you start Total Connect and your web browser Total Connect works with all the popular web browsers.

Total Connect 2.0 Online Help Guide – 28 – Edit camera settings Note, the settings for each camera are configured separately. On each cam-era previe

Total Connect 2.0 Online Help Guide – 29 – Attachment Type – If you want an email notification, choose between sending a Video Clip or Snapshot at-t

Total Connect 2.0 Online Help Guide – 30 – Event Schedule – This allows setting schedules that define when a motion event can be detected. Sched-ule

Total Connect 2.0 Online Help Guide – 31 – Other Features – This allows setting various camera parameters that may improve the image quality. • Wh

Total Connect 2.0 Online Help Guide – 32 – Network Data IP Address IP address of the router or Honeywell’s WAP-PLUS. Network Mask Often referred to

Total Connect 2.0 Online Help Guide – 33 – Updating the camera firmware If your camera is not running the latest firmware an Update icon will appear.

Total Connect 2.0 Online Help Guide – 34 – Improving video captures All of our IP cameras utilize video analytics to detect motion. Some cameras als

Total Connect 2.0 Online Help Guide – 35 –  Configure the Detection Areas By using smaller detection areas you get better motion detection with less

Total Connect 2.0 Online Help Guide – 36 – Video troubleshooting If you are experiencing any difficulty with your video, please refer to the informat

Total Connect 2.0 Online Help Guide – 37 – SYMPTOM – Camera is not triggering on motion, or triggers too often. Cause: A detection method must be s

Total Connect 2.0 Online Help Guide – 2 – Overview of features TC2 includes a lot of features and convenience items for a more connected experience w

Total Connect 2.0 Online Help Guide – 38 – If you have an Event Schedule set up, be aware that triggering will only occur within the scheduled time

Total Connect 2.0 Online Help Guide – 39 – • For indoor scenes, note that fans, curtains, changing light sources, shadows, and reflections off of ot

Total Connect 2.0 Online Help Guide – 40 – Editing the module information 1. To edit the vehicle information, hover over the vehicle and click Edit.

Total Connect 2.0 Online Help Guide – 41 – 3. Clicking on the vehicle opens a window specifically for the selected vehicle. 4. The right-pane wi

Total Connect 2.0 Online Help Guide – 42 – The selected historical data will now appear on the map’s top title along with the date and ve-hicle. Af

Total Connect 2.0 Online Help Guide – 43 – 3. You are directed to use the drawing tools. End drawing Draw Polygon Draw Rectangle Hide too

Total Connect 2.0 Online Help Guide – 44 – You can retrieve, edit, or delete this information at any time by clicking the desired geofence. Events

Total Connect 2.0 Online Help Guide – 45 – Info Opens information on the particular vehicle and its plan information. Remember, this is vehicle spe

Total Connect 2.0 Online Help Guide – 46 – GPS low battery event messages In the event the supply voltage for the tracking module falls below a certa

Total Connect 2.0 Online Help Guide – 47 – Working with your Dealer / Installer to correct issues There may be times when the quickest way to resolve

Total Connect 2.0 Online Help Guide – 3 – Users module – Allows you to add subordinate users and manage their profile. You can grant/deny access to

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Total Connect 2.0 Online Help Guide – 4 – Synchronizing data Syncing certain features is required to assure the Total Connect data and the Security S

Total Connect 2.0 Online Help Guide – 5 – Customizing your layout You can customize the look of Total Connect by rearranging the modules. Simply dra

Total Connect 2.0 Online Help Guide – 6 – Security module You can toggle between a quick look at your security system’s status, or bring up a keypad

Total Connect 2.0 Online Help Guide – 7 – Events, Rules & Notifications module This enables you to view events that result from your; security sy